Mailing Packages to Your Student

by Betsy Chapman, Ph.D. ('92, MA '94)

NOTE: corrections and additions to mailing information was added to this post on 8/4/22

Let’s start today off with some great news: Wake Forest is 45th on the list of Money.com’s “Best Colleges.” Go Deacs!

And if you haven’t already done it, a reminder to register for Family Weekend. Registration opened this morning.

And a very important message to incoming families: some students have still not turned in their immunization documentation, as required by University policy. Please ensure your students check to make sure they did not receive this message. If they are not compliant, they need to take action immediately.

Now to today’s focus: I have gotten a few questions from families about how to send packages to your student, and can you get things delivered straight to their residence hall, so I wanted to explain those processes.

You cannot ship packages directly to your student’s residence hall (as all halls are card-locked so random people cannot access them). All packages are delivered to our on-campus Mail Services Office in the Benson Center basement, and then students get an email from Mail Services saying they have a package to claim. Once they get that email, they can go to the front desk to claim their package. (Note: students do not get an email when they get paper mail; they must go to their PO Box regularly to check for any paper mail).

At the start of the semester, there are typically a lot of families sending packages (and there can be wait times as we process packages for the entire student body), so we encourage you not to send perishables in your package for the first few weeks and for your student to be patient as they await their package. Also note that while you may get a confirmation saying a package was delivered to Wake, it can take time for our Mail Services team to process the package, particularly in times of heavy volume of incoming boxes.

Also be aware that there are different zip codes for student mailings depending on which vendor you are using:

During the school year, student mailings via US Postal Service that require a physical address should be addressed as:

Student Name
Box [their campus box #]
Wake Forest University
Winston-Salem, NC 27109

So if your Deac’s campus box was 8820, you would address US Postal Service mail as:  

[Your Deac’s Name]
Box 8820
Wake Forest University
Winston-Salem, NC 27109

For FedEx, UPS and DHL letters or packages, you must use the following address template because they will not deliver to P.O. Boxes:

Student Name
1834 Wake Forest Road
Unit [their campus box #]
Wake Forest University
Winston-Salem, NC 27106

So if your Deac’s campus box was 8820, you would address FedEx, UPS, and DHL to:

[Your Deac’s Name]
1834 Wake Forest Road
Unit 8820
Wake Forest University
Winston-Salem, NC 27106

Note: in the Weekly Message to New Families on July 25th, we had mistakenly said for FedEx, UPS, and DHL, you needed to say Unit Box [their campus box #]. That was incorrect – you should just say Unit [their campus box #]. 

For Deacon Place Mail and Packages:

  • Each apartment at Deacon Place shares one mailbox. Each of the four suitemates will have their own key to their mailbox.
  • Each of the DP buildings has its own street address and each apartment at Deacon Place has its own mailing address. The building’s street number can be found near the breezeways on the exterior of each building. For example, the street address for building 2 is 2420 Whicker Acres Lane. If you live in apartment 103 in building 2, your mailing address would be: 2420 Whicker Acres Lane, Apt. 103, Winston-Salem, NC 27106. If you have questions about your mailing address, please contact Dana Muto at mutodw@wfu.edu.
  •  If your US Postal Service-delivered package will not fit into your mailbox, your package might be left in a larger parcel locker just beneath the mailboxes. In this case, a key will be left in your mailbox that will have a number on the key ring. That number will match the number on a parcel locker below. When you unlock the parcel locker, take your package and leave the key in the lock on the locker. 
  • If your USPS package will not fit in the mailbox or a parcel locker, the package will be delivered to your apartment door during business hours.
  • Other packages (via UPS, FedEx, Amazon, etc.) will be delivered to your apartment door during business hours: 8:30 a.m. – 5:00 p.m., Monday through Friday.

Please keep this information handy if you plan to mail packages to your Deac.

— by Betsy Chapman, Ph.D. (’92, MA ’94)

August 3, 2022

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