Telephone Outage 8/2

The Parent Programs office received the following email from Information Systems about phone service on campus today (8/2).


Due to severe storms in our area during last night, the campus telephone system is now experiencing static.  Please know that Information Systems is working with our telephone system vendor to reset hardware in order to correct the static on the campus telephones.

During the reset period, phone service including voice mail, will not function.  If you are on a call during the reset, your call will be disconnected. We cannot currently share the exact time or duration of the outage as it is dependent upon resources beyond Wake Forest Information Systems.

Thank you for your patience as we address this issue and work to restore phone service campus wide.  If you have questions about this message, please contact us at

Information Systems Service Desk


For more information on how to contact the Office of Family Engagement, please visit our contact page.

If Your Student Has a Problem

One of the most important ways parents and families can help their students in college is by encouraging them to solve their own problems. Please bookmark or print out this Stop, Drop, and Roll flyer so you have it when your student contacts you with a problem.  Also, the flyer lists contact information for urgent and serious concerns where family intervention might be appropriate.

Orientation 2016 Handouts and Slide Shows

Select information and presentations from Orientation 2016 are available online.