registrar@wfu.edu
336.758.5207
- Resources
- Who to Contact for…
Who to Contact for…
Whenever possible, let your student be the one to contact an office, ask a question, give feedback, or research how to accomplish something on campus. Our students need to develop relationships with campus offices, and they will be building real-world problem-solving skills if you let them do the work.
- Access to grades/Proxy Access
- Academic advising (undergraduate)
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Academic support
Center for Learning, Access, and Student Success (CLASS) (formerly Learning Assistance Center & Disability Services) (undergraduate and graduate students)
class@wfu.edu
336.758.5929
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Airports and shuttles
Directions and Shuttle Service (via Benson Center) or Transportation and Parking Services
- Banks on campus
- Billing/tuition
- Books
- Calendar/breaks
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Call Center
During an emergency, Wake Forest may stand up a call center. If one is active, we will share information about it.
- Career/job/internship support
- Charitable gifts/how to make a gift to Wake Forest
- Computing issues
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Concerns about my undergraduate student (student illness or family emergencies)
Medical/family emergencies should be communicated to the Office of Academic Advising
UndergraduateAdvising@wfu.edu
336.758.3320
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Concerns about troubling, disruptive, or threatening behavior from a member of the campus community
careteam@wfu.edu
NOTE: The CARE Team is not tasked with responding to emergencies. If this is an emergency and you are in need of immediate assistance or consultation, contact WFU Police at 336.758.5911.
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Counseling/mental health
wilsonre@wfu.edu
336.758.5273
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COVID-19
The Our Way Forward website contains all information about Wake Forest’s response to COVID-19 as well as our COVID dashboard.
The Quarantine and Isolation page has resources for students and families.
In the event a student gets a positive COVID test result after normal business hours, the student should:
Until students receive a call from the University Contact Tracing Team, those with positive tests should follow CDC recommendations for isolation. Stay in their room/home and away from others and wear a mask.
Students do not need to notify the University or the Student Health Service of a positive result from asymptomatic testing unless they need medical guidance.* Please note that appointments in the Student Health Service are not required for those with a positive test or symptoms.
* Students who need medical advice on how to care for symptoms (if they develop) can call the Student Health Service during normal business hours for guidance or to schedule an appointment. A nurse advice line is available after hours for students who need urgent medical advice by calling the Student Health Service. Note: appointments cannot be made on the after hours line.
Students can consult the Quarantine and Isolation page for information on what to pack for quarantine and can review quarantine support
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Dining on campus
dining@wfu.edu
336.758.5607
For students to check their balance: if you already have an account, you can sign in here. Don’t have an account yet? Getting registered is simple! Follow the steps below to be able to view your account balance and transaction history whenever you please!
- Go to Campus Card Center
- Select “Register now”on the right hand side
- Input your One Card ID number and last name
- Pick your login and password
- Accept the terms and Conditions
- Then you are all set!
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Disability services
Center for Learning, Access, and Student Success (undergraduate and graduate)
formerly Learning Assistance Center
class@wfu.edu
336.758.5929
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Diversity and inclusion
Office of Diversity and Inclusion
diversity@wfu.edu
336.758.3824
interculturalcenter@wfu.edu
336.758.5864
- Enrollment verification (for insurance)
- Family emergencies (death in family, etc.) for undergraduates
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Family Weekend
familyweekend@wfu.edu
336.758.7168
When is Family Weekend?
The date is typically announced in late January-early February, once our football schedule is known, as Family Weekend typically coincides with a home football game. - Federal work study
- Finances (pay your tuition bill, student account charges, DEAC payment system)
- Financial aid and scholarships
- Fraternities and sororities/Greek life
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Healthcare on campus
shs@wfu.edu
336.758.5218
- Hiring Wake Forest students for jobs or internships
- Hotels in the area
- Housing/residence halls
- International student information (visas, etc.)
- LGBTQ+ student support
- Mailing items to my student/deliveries to the residence halls
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Meal Plans and Deacon Dollars
dining@wfu.edu
336.758.5607
For students to check their balance: if you already have an account, you can sign in here. Don’t have an account yet? Getting registered is simple! Follow the steps below to be able to view your account balance and transaction history whenever you please!
- Go to Campus Card Center
- Select “Register now”on the right hand side
- Input your One Card ID number and last name
- Pick your login and password
- Accept the terms and Conditions
- Then you are all set!
- Parking/vehicle registration
- Registering for classes - undergraduates
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Repair needed in residence hall or other building
Student (not parent/family member) can submit a work order at Facilities and Campus Services
336.758.4255
- Student health insurance
- Study abroad/away
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Summer shipping/storage
Summer Storage/Shipping
Storage Scholars is an official moving and storage partner of Wake Forest University, founded and operated by students on-campus since 2017.
How the service works:
- Storage Scholars distributes packing supplies on campus for FREE.
- Student’s using the service pack their items up, take photos of everything, upload photos to their account, lock it in their room, and go home! No appointment is necessary and it is completely contactless.
- Once final exams end and campus is vacant, student employees arrive to pick up the items and move them into an insured, temperature-controlled storage facility near campus.
- When your student returns to school, their belongings will be ready and waiting for them in their new room.
Learn more here on their website.
University Mail Services
Packing supplies are available from the University Post Office in Benson University Center. Students may ship their belongings home using USPS, FedEx Ground, and UPS. You may be able to arrange for them to pick up your student’s boxes and ship them home for you. Please contact them at 336-758-5281 for more information.
Other local options
Families can also charge their student with Googling local storage places to look for things that are most important to them (do they need climate control? lots of cameras? close access to campus? etc.) and make a decision/recommendation. This is a perfect opportunity for your student to learn to do some research online, make a recommendation about a vendor, defend their reasoning, etc.
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Translating WFU websites into other languages
If you’d like instructions for setting your browser language preferences to translate pages on our website, please see the resources below from the most popular browsers.
Google Chrome
Change Chrome languages & translate webpagesSafari
Translate a webpage in Safari on MacFirefox
Use Firefox in another languageMicrosoft Edge
Use Microsoft Edge in another language -
Tutoring
Center for Learning, Access, and Student Success (undergraduate and graduate)
formerly Learning Assistance Center
class@wfu.edu
336.758.5929
wrenda@wfu.edu
writingcenter@wfu.edu
336.758.5768
- Transcripts
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School of Business, Graduate Degree Programs
Financial Aid: sbfinaid@wfu.edu
Registrar: sbgsas@wfu.edu
Other concerns/questions: Should be directed to relevant graduate degree program leadership (MBA, MSA, MSBA, MSM, etc.)
- Withdrawing from Wake/gap years/deferrals
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Other questions
Please see our Directory for other offices, or contact the Office of Family Engagement (336.758.4237 or parents@wfu.edu).
Parents & Families
The Office of Family Engagement provides information and support to Wake Forest parents, guardians, grandparents, and family members. Email is the primary vehicle of communication with families, so please keep your email up to date with Wake Forest. We encourage all families to subscribe to the Daily Deac blog, which gives a glimpse of campus life, plus important tips.