Email to students with unpaid student account balances for fall semester

The following message was sent this morning from Student Financial Services to students who had sizable unpaid balances on their student account

Dear Student, 

We hope that the start of your semester has been a good one. We know there has been a lot of information to keep up with in terms of the pandemic, and we are grateful for your patience and flexibility.

Once classes begin, Student Financial Services (SFS) reviews all student accounts for unpaid balances. Fall charges were due on August 1. Unfortunately, this message is to notify you that there is an outstanding balance on your account. If it is not paid in full, SFS will be required to notify the Registrar’s Office to cancel your fall classes. We don’t want to do that, so we need your prompt attention to this matter.

Please pay the account balance in full as soon as possible. If your account is not paid, the Registrar’s Office will cancel your fall classes on September 21, 2020 at 12 pm EST

To view your student account and pay your balance, please log into DEAC (Deacon Electronic Account Center)  at

If you were previously awarded financial aid for the Fall 2020 semester that has not yet been paid to your student account, please check your financial aid status via WIN > Virtual Campus > Financial Aid Status. If you have further questions regarding financial aid issues, please contact the Office of Financial Aid at or call 336-758-5154.

If you have questions regarding your bill, payment or hold, please do not hesitate to email the SFS  Office at for assistance. We look forward to resolving your balance and clearing your student account as soon as possible. 

Wake Forest University Student Financial Services
PO Box 7366
Winston-Salem, NC  27109
Tel  336.758.5234


To contact the Office of Family Engagement, please visit our contact page.

If Your Student Has a Problem

One of the best ways parents/families can help their students is to let them solve their own problems. Use the Stop, Drop, and Roll method when your student contacts you with a problem.  The flyer also lists contact information for serious concerns where family intervention might be appropriate.

Orientation 2020 slide shows

Parent and family Orientation sessions are available online.