Email to students with unpaid student account balances for fall semester

by Betsy Chapman, Ph.D. ('92, MA '94)

The following message was sent this morning from Student Financial Services to students who had sizable unpaid balances on their student account

Dear Student, 

We hope that the start of your semester has been a good one. We know there has been a lot of information to keep up with in terms of the pandemic, and we are grateful for your patience and flexibility.

Once classes begin, Student Financial Services (SFS) reviews all student accounts for unpaid balances. Fall charges were due on August 1. Unfortunately, this message is to notify you that there is an outstanding balance on your account. If it is not paid in full, SFS will be required to notify the Registrar’s Office to cancel your fall classes. We don’t want to do that, so we need your prompt attention to this matter.

Please pay the account balance in full as soon as possible. If your account is not paid, the Registrar’s Office will cancel your fall classes on September 21, 2020 at 12 pm EST. 

To view your student account and pay your balance, please log into DEAC (Deacon Electronic Account Center)  at http://finance.wfu.edu/sfs/deac. 

If you were previously awarded financial aid for the Fall 2020 semester that has not yet been paid to your student account, please check your financial aid status via WIN > Virtual Campus > Financial Aid Status. If you have further questions regarding financial aid issues, please contact the Office of Financial Aid at financial-aid@wfu.edu or call 336-758-5154.

If you have questions regarding your bill, payment or hold, please do not hesitate to email the SFS  Office at sfs@wfu.edu for assistance. We look forward to resolving your balance and clearing your student account as soon as possible. 

Wake Forest University Student Financial Services
PO Box 7366
Winston-Salem, NC  27109
sfs@wfu.edu
www.wfu.edu/fas/ar
Tel  336.758.5234

Contact

To contact the Office of Family Engagement or Family Communications, please visit our contact page.

 

For mental health assistance: 336-758-CARE (2273) is a service that ensures someone will always be available (i.e., 24/7 M-F, weekends and university holidays) to provide caring and thoughtful consultation services for Wake Forest students in need of mental health assistance or support.