Student Health Insurance Email to Families of Students Who Have Not Enrolled in Student Blue or Waived Coverage

The following message was emailed on August 10th to all families for whom we had a valid email address AND whose student has not yet either enrolled or waived the student health insurance requirement.

Dear Wake Forest Families:

We hope your student is getting excited about moving to campus soon. As you may know, all full-time Wake Forest students are required to have health insurance. All new and returning students must either enroll in the insurance program or request to waive enrollment if they carry comparable personal health insurance meeting the criteria set by WFU.

At this time, we have not received your student’s insurance decision to either waive or enroll in the Wake Forest Student Insurance Program (SIP) and wanted to bring this to your attention so you can take appropriate action. (If you had waived or enrolled in coverage earlier this week, please disregard this message.)

Your student(s) will be automatically enrolled in the Student Blue insurance plan offered by Wake Forest if s/he does not complete a waiver by Friday, August 26, 2016 at 5 p.m. and the insurance charge will remain on the student account. In other words, if we do not have either a waiver or an enrollment in Student Blue, your student will be charged for the health insurance premium for fall 2016 (even if he/she is already insured); this charge will not be able to be refunded.

INTEND TO WAIVE COVERAGE? Then please do so at this time by visitingbcbsnc.com/wfu. You will need your current insurance ID card along with the student ID number to complete the waiver. Please be sure to select the “New Users” tab, rather than the “Log In” tab, as we are operating on a new portal for elections this year, and all students are considered new this one time. Once you complete the waiver, you will receive a confirmation email from Blue Cross and the health insurance premium will be removed from the student account within 7 days. Please be sure to check your junk/spam folder for an email from email@studentbluenc.com, and retain this email for your records. You may check the student account online through DEAC (Daily Status) to confirm the waiver has been applied, and credit issued, as it will appear as “Health Ins. Premium Waiver” on the student account. If uncertainty remains, please contact our office for confirmation.

INTEND TO ENROLL IN STUDENT BLUE? You may enroll now at bcbsnc.com/wfu. Be sure to select the “New Users” tab, rather than the “Log In” tab for enrollment, as we are operating on a new portal for elections this year. All students are considered new this once. Please pay the appropriate premium on DEAC (Deacon Electronic Account Center), so you can ensure your student will not have a hold on his/her account. Merely paying the student bill with the insurance charge DOES NOT automatically activate SIP coverage; you must complete the online enrollment. ID cards will be delivered via US postal service 7-10 days following enrollment.

The Student Insurance Plan (SIP) is administered by BCBS of North Carolina. A full plan detail, rates, and schedule of benefits are available at bcbsnc.com/wfu. The University also provides a very informative site about the plan at wfu.edu/sip.

Should you have questions or comments, please contact the Student Insurance Program staff at sip@wfu.edu or 336.758.4247.

Best,

Mandy Martin
WFU Student Insurance Program
PO Box 7312
Winston-Salem, NC 27109
sip.studentlife.wfu.edu
sip@wfu.edu
Phone: 336.758.4247
Fax: 336.758.4227